The Telecom Regulatory Authority of India (TRAI) on Friday issued a session paper to evaluation the cellular quantity portability course of to resolve inconveniences being confronted by clients.
The telecom regulator in an announcement stated: “Due to latest closure/ discontinuation of wi-fi entry providers by a number of the telecom service suppliers (TSPs) in few or all of the Licenced Service Areas (LSAs), substantial variety of subscribers have been compelled to port their cellular quantity to different TSPs.
“Consequent upon closure/discontinuation of the providers, TRAI has acquired giant variety of complaints associated to the difficulties confronted by the subscribers of those service suppliers in porting their cellular numbers.”
It stated the key points are non-generation of Unique Porting Code (UPC) by the donor operator or non-receipt of UPC by the subscriber, a number of instances rejection of porting requests by donor operators on varied grounds of rejections prescribed in regulation 12 of the MNP laws, cases of fraudulent porting, issuance of interim payments for postpaid subscribers, non-refund of the pay as you go stability and safety deposits of postpaid subscribers.
“These points create inconvenience and dissatisfaction to the cellular subscribers.”
Written feedback on the problems raised within the session are invited from the stakeholders by May three, 2018 and counter feedback by May 17, 2018.
Adapted From: Gadgets360